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Immigrant Information and Orientation Program

Korean-speaking Settlement Services now available at our North York and Spadina locations!  

The Immigrant Information and Orientation Program (IIOP) for newcomers is funded by Citizenship and Immigration Canada. Through ISAP we offer a wide range of services and programs. These services include needs assessment, information and referral, settlement counseling, form filling, orientation and educational workshops, interpretation and translation, employment-related assistance, social networking activities for both adults and youth, festive celebrations, day trips, homework clubs, and conversation circles. Services and programs are available for newcomer adults and youth who are landed immigrants (with a Permanent Resident card), convention refugees and live-in caregivers holding a valid work permit. Our services are free and are offered in English, Farsi, Mandarin, Cantonese, Korean and Spanish.


  • Information and Referral
  • One-on-one counseling
  • Group activities, workshops and orientation sessions
  • Youth homework clubs
  • Summer youth programs and activities
  • English conversation circles
  • Career exploration and guidance
  • Day trips to Toronto attractions


  • Tuesday English Cafe and Teatime chat
  • Information sessions for internationally Trained Medical Doctors
  • Income Tax clinic (February -April)
  • Homework Club (October – June)


  • Citizenship Preparation Sessions
  • Newcomer Orientation Workshop
  • Employment Workshops
  • Computer Training Workshops
Fees & Registration: Our programs are free of charge.
To register for one of our programs or workshops please call our office assistant:

Manijeh Mehdinia
Office Assistant
North York office (416) 218-8990 ext. 221

Renee Qi
Office Assistant
Spadina office (416) 977-8325 ext. 221

Staff Contacts

Jimmy Lam Settlement Counselor 416-218-8990 ext. 226
Sharareh Shahrokhi Settlement Counselor 416-218-8990 ext. 223
Jun Zhang Settlement Counselor 416-218-8990 ext. 227
Maryam Moghaddam Settlement Counselor 416-218-8990 ext. 225

Jenny Shen Settlement Coordinator 416-977-8325 ext. 231
Julia Jia Settlement Counselor 416-977-8325 ext. 230
Lei Xu Settlement Counselor 416-977-8325 ext. 229

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