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Immigrant Information and Orientation Program

Korean-speaking Settlement Services now available at our North York and Spadina locations!  

The Immigrant Information and Orientation Program (IIOP) for newcomers is funded by Citizenship and Immigration Canada. Through ISAP we offer a wide range of services and programs. These services include needs assessment, information and referral, settlement counseling, form filling, orientation and educational workshops, interpretation and translation, employment-related assistance, social networking activities for both adults and youth, festive celebrations, day trips, homework clubs, and conversation circles. Services and programs are available for newcomer adults and youth who are landed immigrants (with a Permanent Resident card), convention refugees and live-in caregivers holding a valid work permit. Our services are free and are offered in English, Farsi, Mandarin, Cantonese, Korean and Spanish.


  • Information and Referral
  • One-on-one counseling
  • Group activities, workshops and orientation sessions
  • Youth homework clubs
  • Summer youth programs and activities
  • English conversation circles
  • Career exploration and guidance
  • Day trips to Toronto attractions


  • Tuesday English Cafe and Teatime chat
  • Information sessions for internationally Trained Medical Doctors
  • Income Tax clinic (February -April)
  • Homework Club (October – June)


  • Citizenship Preparation Sessions
  • Newcomer Orientation Workshop
  • Employment Workshops
  • Computer Training Workshops
Fees & Registration: Our programs are free of charge.
To register for one of our programs or workshops please call one of our office assistants.


Behnaz Azad
Director of Settlement, Social Services and Language

Jenny Shen
Program Coordinator
416-408-4058 ext.223

Manijeh Mehdinia Office Assistant 416-218-8990 ext.221
Jimmy Lam Settlement Counselor 416-218-8990 ext. 226
Jun Zhang Settlement Counselor 416-218-8990 ext. 227
Maryam Moghaddam Settlement Counselor 416-218-8990 ext. 225
Sharareh Shahrokhi Settlement Counselor 416-218-8990 ext. 223
Sonya Daghighian Settlement Counselor 416-218-8990 ext.224
Suna Yoo Settlement Counselor 416-218-8990 ext. 227 (Mondays, Tuesdays, Fridays)

Jun Zhang Settlement Counselor 416-408-4058 ext. 226
Lei Xu Settlement Counselor 416-408-4058 ext. 229
Jimmy Lam Settlement Counselor 416-408-4058 ext. 227 (Wednesdays)  

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