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COVID-19: University Settlement Reopening

What you need to know about new health & safety measures and how to access programs and services

Before you arrive, please familiarize yourself with the NEW steps we’re putting in place to help keep you and our staff safe. Please take a few minutes now to review the mandatory new health and safety protocols and processes for all University Settlement locations.

Mandatory Health & Safety Measures

Your health and safety, and that of our staff is our top priority. It is everyone’s responsibility. We all need to work together to keep each other safe. University Settlement staff will be rigorously cleaning high touch surfaces frequently and sanitizing to meet the stringent Toronto Public Health and other government guidelines.

When you arrive

Please wait at the Front Desk for a staff member to check you in and complete the COVID-19 screening. You can complete your screening questionnaire online to speed up the process but you will still have to check-in.

Please stay home is you are not feeling well.

No drop-in recreation activities, meetings, or visits

  • You must pre-schedule a meeting or pre-book a Grange Fitness Centre workout or other Recreation activity, including swimming, badminton, basketball, yoga etc.
  • A number of our activities are being phased in. Please see the list of available programs below and check the University Settlement website to stay up to date.
  • Please contact the Settlement Counsellor, Music & Arts School staff, or person you want to meet with, in advance to make an appointment.
  • If you are a Grange Fitness Centre Member, you can book your session online.

Wear a mask

You must wear a mask or face covering in all indoor spaces, unless you are working out or taking woodwind or voice lessons. If you forget your mask or face covering, you can buy a disposable mask for $1 at the Front Desk.

Physical distancing

Everyone must maintain a physical distance of 6 feet at all times. You will see signage and decals on the floors and walls to guide you and help you keep physical distance.

Hand sanitizing

Hand sanitizing stations are available in the Lobby and Grange Fitness Centre. Please remember to wash your hands frequently.

New hours

Check the University Settlement website to stay up to date with any programming time changes and the new hours of operation at our Spadina Avenue and North York locations.

Visitors are not permitted

To limit possible COVID-19 exposure, we are not permitting family members (including parents) and friends to accompany a Member, client or student at appointments or lessons. Music & Arts School staff will accompany children to and from the Lobby. If required, a caregiver may accompany a disabled or elderly person in need.

Program Overview

We’re taking in a phased-in approach to reopening some of our activities.

We’ve also set limits on the number of participants permitted in any one class or session. All drop-in programs are suspended for now. The chart below will give you a snapshot of what’s available when we reopen.

Afterschool Programs (view info)
Available Online
Adult Aquatics: Length Swim
Not Yet Available
Adult Aquatics: Red Cross Private Lessons
Not Yet Available
Adult Aquatics: Aquafit
Not Yet Available
Children’s Aquatics
Not Yet Available
Day Care (view info)
Available Now
Grange Fitness Centre
Temporarily Suspended
Music & Arts School (view info)
Available Online
Recreation: Badminton
Temporarily Suspended
Recreation: Basketball
Temporarily Suspended
Recreation: Yoga
Temporarily Suspended
Seniors’ Program: Tai Chi
Not Yet Available
Seniors’ Program: Chinese Calligraphy
Not Yet Available
Seniors’ Program: Chinese Dancing
Not Yet Available
Seniors’ Program: Chinese Opera
Not Yet Available
Seniors’ Program: Knitting Circle
Not Yet Available
Settlement & Social Services (view info)
Available Now

We all need to be extra careful! Please help us implement these new steps to keep yourself, other members and our staff as safe as possible.

Any Questions?

If you have any questions, please send us an email.

Additional Resources

Mandatory Mask and Face Covering Policy

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