We may modify, add, or delete activities from the program based on camper interests, facility space and weather alerts, etc.

University Settlement Community Centre Children’s Programs has a Code of Conduct and expectations that all participants, families, volunteers and staff are expected to follow.

We reserve the right to dismiss a child who, in their opinion, is a hazard to the safety or rights of others, or who appears to have rejected the reasonable expectations of the program as set by the Code of Conduct.

Refunds or credits are not available if a child is dismissed from the program.

We require all children attending to be toilet trained. This means that children should be able to use the toilet independently, including pulling down and up their pants, wiping themselves, and washing their hands. We have this requirement to ensure the comfort, safety, and hygiene of all campers and to provide an optimal camp experience for everyone. Toilet training helps promote independence and allows children to participate fully in all camp activities without interruptions.

If your child is currently in the process of toilet training or has special circumstances, please let us know in advance of enrollment so that we can discuss possible accommodations or alternative arrangements.

We appreciate your understanding and cooperation. If you have any questions or concerns, please don’t hesitate to contact us directly.

Authorized pick ups must present valid current forms of ID upon pick up.

Kids 12 and up with documented parental and guardian consent (contact Children Programs Coordinator) are allowed to sign in and out of the program.

Financial assistance may be available for children aged 18 years and younger, whose families qualify for support. Eligibility is based on the total household income, and the number of people in the family. A copy of your latest Canada Child Benefit (CCB) is required to process your eligibility.

Subsidies are available on a first come, first-serve basis. There is a limit to our subsidy funding, therefore, the subsidy is not guaranteed.

Contact the Children’s Program Coordinator at kidsprograms@universitysettlement.ca to determine eligibility before enrolling in the program. Please ensure payment is made within 5 days of when the subsidy is applied to your account.

A full payment is required upon registration.

Refunds for camps will be made if requested by email according to the schedule listed below. Please note, 30% of the camp fee is a nonrefundable deposit. Refunds are based on the remaining balance. An in-house credit can also be obtained instead of a refund. This credit can be put towards other camps, programs, or membership fees if the guidelines below are met. We reserve the right to grant exceptions to the stated policy in cases of illness. Requests for cancellations or refunds must be made in writing and submitted to kidsprograms@universitysettlement.ca.

Refund Schedule

• Refunds requested 7 to 14 days before start of the camp: 70% refund of remaining balance
• Refunds requested less than 7 days before start of the camp: 50% credit to your account
• Refunds requested after the start of camp: No refunds offered

We will accommodate requests to transfer your child from your original registered program to another program provided:

1. Your request is made at least seven (7) days before the first day of the requested program’s start date
2. Space is available in the requested program.
3. $10 Transfer fee will be applied to your account

Annual Agency Membership is required for all families participating in programs/activities at University Settlement (this includes one adult and up to 5 children – your partner can be listed as your child’s authorized pick up and emergency contact; if your spouse is interested in registering in programs for themselves, they will need to sign up for their own membership).