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Settlement + Social Services

University Settlement Statement on Anti‑Asian Racism

University Settlement is dedicated to fostering a culture of acceptance, equality and anti-discrimination. We call on each and every one of us to stand up against racial prejudice and discrimination.

Many have used the pandemic as a vehicle for inciting racist, sexist, anti-Asian sentiment. We reject this racism, xenophobia, and hate and stand with those who have been harmed by all forms of anti-Asian sentiments and acts.

We call on all members of our community to openly condemn ill-informed, biased perspectives, violence, hate and discrimination.

Chinese History in Canada: The Past, The Present and The Future Series

Part 1: Confederation and Exclusion (May 6)

We are proud to present a FREE screening of In the Shadow of Gold Mountain, a documentary by the National Film Board of Canada, followed by a special bilingual workshop (Mandarin and English) with three speakers. Join us for this special event. View Event Details

NowThen18

Financial Relief Navigator

Click here to find out about government COVID-19 financial supports and other relief measures you might qualify for.

Ontario Energy Support Program

Click here to learn more about how you might be able to reduce the cost of your household electricity bill by applying for a monthly credit to your bill.

Online English-Language Workshops

Do you want to improve your English speaking and writing skills? Our Conversation Circles and Writing English workshops will help you do just that!

Conversation Circles

Join a small group of fellow students and work with professional Canadian tutors as you practise speaking in English. You’ll improve your speaking and listening skills, and build your confidence in this weekly program.

Date: Every Tuesday (Ongoing)
Time: 2:30pm to 3:30pm
Online: by Zoom (Face-to-face session)
FREE

Writing English

In small group sessions, led by professional tutors, you will improve your English writing ability.

In addition to reading articles and short stories, you will share what you have read, write paragraphs on a variety of topics, all the while practicing the use of words and phrases to express your ideas. Weekly assignments will enable you to practice your writing skills.

Date: Every Wednesday (Ongoing)
Time: 2:30pm to 3:30pm
Online: by Zoom (Face-to-face session)
FREE

Register Today!

It’s easy. Just email Lei Xu at lei.xu@universitysettlement.ca to register for Conversation Circles and Writing English.

Note: Participation for Conversation Circles and Writing English is open to permanent residents, live-in caregivers who hold a valid work permit, and convention refugees.

More Online Workshops and Events…

Benefits for Disability and Sickness (Free)
Tuesday, September 14
View details

Understanding the “Place” of “Race” in Canada (Free)
Thursday, September 16
View details

Wills and Estates (Free)
Tuesday, September 28
View details

Offered in Korean:

Financial Management & Retirement Planning (Free)
Thursdays September 9, 16
View details

Offered in Mandarin and/or Cantonese:

Gentle Exercise: Free Online Yoga (Cantonese and Mandarin, Free)
Tuesdays, September 14, 28
View details

Gentle Exercise: Free Online Tai Chi (Mandarin, Free)
Tuesdays, September 14, 28
View details

Seniors Digital Connection (Mandarin, Free)
Group A: Mondays September 20, 27; October 4, 18, 25; November 8, 15, 22, 29; December 6
Group B: Fridays September 24; October 1, 8, 15, 22; November 5, 12, 19, 26; December 3
View details

Music Treasure Box: Workshop Series on Chinese Music Appreciation (Free)
Tuesday, September 21
View details

Benefits for Disability and Sickness (Free)
Tuesday, September 14
View details

Tips and Sharing on How to Efficiently Improve English (Free)
Wednesday, September 15
View details

Funeral and Cemetery Pre-planning (Free)
Thursday, September 23
View details

Time to Chat Series for Seniors (Cantonese, Free)
Thursday, September 16
View details

COVID-19 UPDATE

Settlement & Social Services Offices Reopening August 3 with Limited Hours

Starting August 3, 2021, Settlement and Seniors Counsellors are available to help people who have pre-booked, in-person meetings, as well as by phone and email.

New Hours for Pre-Booked, In-Person Meetings

23 Grange Road

Newcomers: Tuesdays (9 am to 5 pm). To book an appointment, call (647) 617-6657.
Seniors: Thursdays (9 am to 5 pm). To book an appointment, call (647) 395-7294.

720 Spadina Avenue, Suite 218:

Tuesdays (9 am to 5 pm)
To book an appointment: Call (416) 408-4058 and leave a message OR email settlement@universitysettlement.ca

6075 Yonge Street, 4th Floor:

Tuesdays, Wednesdays and Thursdays (9 am to 5 pm)
To book an appointment: Call (416) 218-8990 and leave a message OR email settlement@universitysettlement.ca

Health & Safety Measures

  • Check-in and screening at the Front Desk of all locations
  • Wear a mask or face covering
  • Maintain 6-feet physical distance
  • No visitors. We are not permitting family members and friends to join people at appointments.If required, a caregiver may accompany a disabled or elderly person in need.

Settlement and Seniors Counsellors will continue to be available to help people online and by telephone as follows

23 Grange Road
For Settlement and Social Services: Call (647) 617-6657 or email settlement@universitysettlement.ca
For Seniors’ Services: Call (647) 395-7294 or email settlement@universitysettlement.ca

720 Spadina Avenue
Call (416) 408-4058 or email settlement@universitysettlement.ca

6075 Yonge Street
Call (416) 218-8990 email settlement@universitysettlement.ca


For Newcomers: We can help answer your questions about settlement, filing your taxes, housing, Ontario Energy Rebate, and applications to government programs and services…and more:

To speak with a Counsellor in English / Mandarin:
Call (416) 408-4058 or email Mia.Sun@universitysettlement.ca

To speak with a Counsellor in English / Farsi:
Call (416) 218-8990 or email Manijeh.Mehdinia@universitysettlement.ca


For Low-Income Residents or Newcomers: Do you have questions about settlement, housing, filing your taxes, and applications for government programs and services, etc.? We can help:

To speak with a Counsellor in English / Mandarin:
Call (416) 598-3444 ext. 233 or email Maggie.Qu@universitysettlement.ca


For Seniors age 65 or older: We can help.

To speak with a Counsellor in English / Cantonese:
Call (416) 598-3444 ext. 240 or email Simon.Young@universitysettlement.ca

The Settlement and Social Services Department offers a wide range of culturally and linguistically appropriate services to newcomers including landed immigrants, refugees, citizens, and community residents of various ages.

Major services include settlement services and programs for newcomer adults and youth, seniors services, and community development. With a multilingual and culturally diverse staff, the Settlement and Social Services Department is able to provide services to a diverse group of newcomers and community members.

Click the buttons below for our services.

Newcomer Settlement Program (NSP)
Immigrant Information and Orientation Program (IIOP)
Older Adult Services
Community Development

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