Please note, there is a Late Pick-up fee after 6:00 PM.

Late Pick-up Policy: $1 per minute for the first 30 minutes, $2 per minute after 30 minutes. The fine will be added to your account.

Program registration is not confirmed until you check out and process the full payment. Fees are set based on the TDSB school year. A 30% non-refundable deposit is due upon registration. The remaining 70% payment is due on the first of the month.

*January and September are the exceptions with full payment upon registration

There is a $10 administrative fee to transfer from one program to another or from one class to another. Request a transfer by contacting kidsprograms@universitysettlement.ca.

An administrative fee will be deducted per person, per program for all refunds, withdrawals and credits. Refund requests must be completed through a form submitted through email to kidsprograms@universitysettlement.ca.

Refund Policy

Once a child is registered for programs, there are no refunds except for exceptional circumstances. If a child misses a swim class within the Afterschool Program time, there is no make-up lesson.

Refunds will not be issued for the following:

• Occasional absences by your child due to illness
• Strikes: no refunds, credit to account
• Vacations
• Dismissal from the program (i.e. suspension, expulsion if the child is not adhering to the code of conduct)

Families must notify the Program Coordinator at least 10 business days prior to the start of the month or otherwise indicated. To ensure cost-effective operations and reasonable fees, it is important for parents to give the required notification to allow enough time to fill vacancies.

Notifications through email must be sent by these dates:

• For January: Thursday, December 21
• For February: Monday, January 22
• For March: Monday, February 19
• For April: Monday, March 18
• For May: Wednesday, April 17
• For June: Monday, May 20

We may modify, add, or delete activities from the program based on participant interests, facility space and weather alerts, etc.

University Settlement Community Centre Children’s Programs has a Code of Conduct and expectations that all participants, families, volunteers and staff are expected to follow. We reserve the right to dismiss a child who, in their opinion, is a hazard to the safety or rights of others, or who appears to have rejected the reasonable expectations of the program as set by the Code of Conduct. Refunds or credits are not available if a child is dismissed from the program.

We require all children attending to be toilet trained. This means that children should be able to use the toilet independently, including pulling down and up their pants, wiping themselves, and washing their hands. We have this requirement to ensure the comfort, safety, and hygiene of all campers and to provide an optimal camp experience for everyone. Toilet training helps promote independence and allows children to participate fully in all camp activities without interruptions.

If your child is currently in the process of toilet training or has special circumstances, please let us know in advance of enrollment so that we can discuss possible accommodations or alternative arrangements. We appreciate your understanding and cooperation. If you have any questions or concerns, please don’t hesitate to contact us directly.

Financial assistance may be available for children aged 18 years and younger, whose families qualify for support. Eligibility is based on the total household income, and the number of people in the family. A copy of your latest Canada Child Benefit (CCB) is required to process your eligibility. Subsidies are available on a first come, first-serve basis. There is a limit to our subsidy funding, therefore, the subsidy is not guaranteed. Contact the Children’s Program Coordinator at kidsprograms@universitysettlement.ca to determine eligibility BEFORE enrolling in the program.

Authorized pick-ups must present valid current forms of ID upon pick-up. Kids 12 and up with documented parental and guardian consent (contact Children Programs Coordinator) are allowed to sign in and out of the program.

Annual Agency Membership is required for all families participating in programs/activities at University Settlement (this includes one adult and up to 5 children; if your spouse is interested in registering in programs for themselves, they will need to sign up for their own membership).