From Uncertainty to Purpose: A New Career Path through Settlement Support

When Hyowon Kim first came to University Settlement in July 2023, she was at a crossroad. She was a single mother in downtown Toronto with two teenage kids, employed at an unsatisfactory job, and searching for a fulfilling new path.

Through one-on-one career counselling with our Korean-speaking settlement counsellor, Hyowon explored new pathways, including her growing interest in elder care. Our team provided her with comprehensive guidance on the training and certifications needed to become a Personal Support Worker (PSW), information on volunteer opportunities, and support with navigating college applications and financial aid.

With encouragement and ongoing support, Hyowon enrolled in the PSW program at Anderson College, completed her studies, and began volunteering in long-term care. Today, she is proudly working as a PSW at Belmont House Long-Term Care, building a career that aligns with her values and supports her family.

“At first, I didn’t know how to start the job I wanted to do. But with your help, I found the courage to finish my studies. Now I’m working in a place I’ve always dreamed of. Thanks to Suna Yoo and University Settlement, I’ve started a fulfilling second chapter of my life.”

Hyowon’s story is one of many that reflect the life-changing impact of personalized settlement support — helping newcomers build confidence, navigate systems, and achieve their goals in Canada.