A Note of Gratitude to University Settlement’s Social Services Department

As an immigrant who has called Canada home for over 20 years, I’ve encountered my share of challenges, particularly with language barriers. Despite my efforts, my language skills remain limited, leaving me anxious whenever official government letters arrive. Fearful of missing important deadlines that could jeopardize my senior housing and pension, I found myself in a state of constant worry.

Retirement should have been a time of relaxation, yet the looming language barrier cast a shadow over my peace of mind. However, the people at University Settlement became my lifeline. They patiently translated government letters, assisted with tax filings, and helped navigate bureaucratic forms. Their support not only eased my financial worries but also provided a sense of security and reassurance.

Thanks to the dedicated efforts of University Settlement, I’ve efficiently managed my affairs over the years. My gratitude extends to both University Settlement and the government for their unwavering support.

With appreciation,
Mr. Gao